NDIS Complex Care

Specialised Support for Complex Needs

For those living with complex care needs, our specialist support ensures more comfort, safety, and peace of mind. With our highly trained carers by your side, expert assistance is always available.

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Expert Clinical Care

Our carers are experienced in working with a range of complex needs, including chronic conditions, giving you continuous and reliable support in the comfort of your home.

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Our Approach

A team that truly cares

We specialise in matching you with the perfect Support Worker near you to ensure personalised and compassionate care.

Community connections

We’re firm believers in the strength of community. We're here to support you to find a place in your community and help you reach your goals.

Commitment to quality

We have a dedicated Service Delivery team who ensure the highest standards of care are maintained at every step of the journey.

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Our Home and Community Care Team

Complex Care (NDIS)

Professional care for high medical needs

When daily support involves more than basic assistance, NDIS Complex Care helps ensure safety, stability, and quality of life. At United For Care, we specialise in supporting people with complex medical needs and high intensity daily personal activities, offering professional care in the comfort of your home or supported accommodation.

What is Complex Care under the NDIS?
This type of care involves support for participants who need assistance with health conditions that require specific clinical training. Funded through NDIS Core Supports under High Intensity Daily Personal Activities, these services ensure qualified workers are available to manage medical needs safely.

We provide support for:

Enteral feeding (PEG feeding)
Diabetes management, including insulin administration
Catheter and stoma care
Epilepsy and seizure support
Tracheostomy care
Subcutaneous injections
Wound care and pressure area management
Ventilation support

Each participant receives a comprehensive care plan, developed with clinical oversight, to ensure their complex health needs are met safely.

Trained, qualified professionals
Our staff complete High Intensity Support Skills Descriptors training, and ongoing clinical supervision is provided by enrolled or registered nurses. We also collaborate closely with your health providers, NDIS support coordinator, and family.

How we work
Whether you live at home, in Supported Independent Living (SIL), or Specialist Disability Accommodation (SDA), we deliver:

Personalised care plans
24/7 support options
Risk assessments and clinical documentation
Safe manual handling and transfer techniques

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Frequently Asked Questions

Reviews

I’m here, I’m safe and I’ve got a place
to call home. I’ve got an incredible care team around me that understand my needs and it’s amazing! Very grateful for United for Care!

Carissa

Participant

This team is the Gold Standard. The staff have a good handle on comorbidity of cognitive impairment, mental health, substance use and challenging behaviours.

Lee Wilson

Justice Advocacy Service

Beacon of hope for our family when my sister suffered a stroke that left her non-verbal and with a permanent physical disability. Their dedicated and compassionate team provided quality care and emotional support, bringing hope and normalcy back into our lives.