NDIS Trauma Informed Care

Trauma-Informed Care (NDIS)

Understanding the past to support the present

People living with disability often carry experiences of trauma—whether from childhood, institutional care, discrimination, or neglect. At United For Care, we provide trauma-informed support that recognises the impact of trauma, respects each person’s lived experience, and prioritises emotional safety.

What is Trauma-Informed Care?
Trauma-informed care is a service approach that acknowledges how trauma can affect behaviour, communication, and relationships. Rather than focusing only on symptoms, we ask: What happened to you?—not What’s wrong with you?

This model is especially relevant for people with:

• Psychosocial disability
• Behavioural support needs
• Developmental trauma histories
• Disability due to past injury or violence
• Mental health conditions linked to trauma

Our principles of care
Our team is trained to provide care that is:

• Safe – physically, emotionally, and culturally
• Empowering – supporting choice, control, and consent
• Collaborative – building trust and consistency
• Non-judgemental – respecting each person’s coping strategies
• Strengths-based – focusing on what’s possible

We work alongside your allied health professionals to create a behaviour support plan that aligns with trauma-informed principles and NDIS positive behaviour support frameworks.

Who delivers this care?
Our support workers, team leaders, and clinicians are trained in trauma-informed care, de-escalation, and supporting people with complex emotional and behavioural needs. We match you with staff who are patient, consistent, and attuned to your cues—spoken and unspoken.

Trauma-Informed Care Settings:

• In-home disability support
• Supported Independent Living (SIL)
• Mental health and psychosocial supports
• Transitional housing or crisis care
• Complex care with emotional support needs

If trauma has shaped your journey, you're not alone. At United For Care, we see you, we hear you, and we're here to support you with care that goes deeper than just the task at hand.

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